US Social Security Administration - Susanville (CA)

5 /5 Hutch Daddy: Im not use to being treated so well by government officials. More specifically Debbie has been more then great. She responds quick and didnt leave questions unanswered. Thank you

4 /5 Tracy Keelan: Although, they may have not been well versed in my particular situation, they tried to find out the answers to my questions. The wait time was reasonable, & they were very friendly!

1 /5 Melanie Moore: I think these people that work for SSA in susanville CA have either lost their minds or they have no idea how to enter something as simple as a address into their system. And because of that they have suspended my benefits for over 2 months. How do you live without income. They stopped it then restarted it then stopped it again. Send me letters stating they would call me at --- theres no number listed that they were to call me on. Making no sense to me. And after over 85 hours on the phone in November 21 still no benefits. Whats really going on???

1 /5 Sarah Greenwood: The place is a joke. Everyone who works there should be fired. I’ve been dealing with them for over 3 months and still haven’t received my daughters ss number. They keep promising they’ll process it and mail it out but for whatever reason it doesn’t get done and they don’t keep their word. Sick of dealing with these horrible people.

5 /5 Courtney L: First time going to this office earlier today and I had a wonderful experience. I’ve never been able to say that about my previous experiences dealing with SSI. I’ve been physically disabled since birth (wheelchair user) and my payment didn’t arrive this month due to an address change that I hadn’t updated yet. My boyfriend drove me an hour and a half to this office and I thought for sure that it would be a fiasco as it always is. We were both blown away at how polite and helpful everyone was. I don’t remember his name, but I was helped by a guy with full sleeve tattoos and he was so helpful and quick. Literally hands down the best experience I’ve ever had when dealing with SSI. He not only got my info updated so I can get paid finally, but he also filled me in on a lot of info that nobody had bothered to tell me before. I’m used to dealing with people who hate there job and are rude from the beginning, but he was super cool and very polite and understanding. I was very impressed with how nice everyone seemed to be. Definitely recommend this office.