U.S. Bank Branch - Alturas (CA)

Richard Williams Placerville is my home branch of this bank even though I have moved 2 hours away. When my new checks were lost in the mail I called the branch. Summer answered, remembered my by name (the staff at this branch are amazing for their personal care of customers), and immediately began to assist me in addressing the issue. She froze the account, took down all information on outstanding checks so they could be paid, gave me detailed directions on next steps to open a new account and reassured me that all would be fine. She even updated all of my data so when I went to a closer branch to open a new account it was very easy for them. I really appreciate the level of service and care received by Summer and the others at this branch.

Julie Duck Four years ago I had a very low credit score after getting out of a damaging relationship. I had no car due to losing mine in a bad freeway accident. This company was the only one who’d give me credit for a car, which I diligently paid for four years without missing a payment. Yes they make you jump through hoops proving yourself before they give the loan, but if you make payments on time and don’t ask for anything else they are easy to work with. Now my car is paid and I received the title this morning! Very grateful they gave me a chance to prove myself.

Robby Jewelz Joe is the Man!!! very professional and very helpful. The whole team has great personalities which make it easy and pleasurable to do business with. I’ve been a member 4 years and I’ll forever do business with the company.