Trish Arnold - Visalia (CA)

Cary Jiang UPDATE: AVOID THIS "BANK" AT ALL COSTS. They keep your money in transfer for days to get free interests, in complete disregard for the inconvenience and financial damages it may cause you or the recipient, I submitted an international wire transfer. Called to confirm all the details. However the transfer has not gone through after more than a week despite their app saying "completed". The branch says they are unable to check the status so Ill have to call their customer service. Customer service says its still in "clearing" - havent even left the US yet. They have no set date for the completion. I ask to cancel the transfer. They agreed but then told me that it will take at least two days for them to review the cancellation request - and the reversal may or may not succeed!! According to them, I may also receive less than the original amount because of currency rate fluctuations, so they are essentially charging me the bid-ask spread for money they sat on for days. I am filing a complaint to CFPB and OCC. -- The branch and relationship manager is fine. HOWEVER for a simple transaction - be prepared to spend hours on the phone talking to their customer service center in India and their broken phone app.

Jose Perez I am very satisfied with the services the company offers. Marisol was very helpful through the application process and very knowledgeable. Their loans are very affordable and there is no penalty for paying it off sooner. Yet, if you pay it off sooner you save money. Another great benefit is that they report to credit bureaus and helps establish a credit history. Don’t have great? Great way to start it here!

Sara Peacock Derek was referred to us by a friend after we weren’t happy with the Credit Union we were using and I’m so glad we made the decision to go through him. He is everything we could’ve asked for in a lender. He was great to work with. He is super knowledgeable, professional, quick to respond, & was very helpful throughout the entire process. I highly recommend him to anyone looking to purchase a home & will definitely use him in the future again.