Torkelson & Associates CPAs, LLP - Petaluma (CA)

Mike Healan Always a pleasure going here and they always have a helpful staff. The customer service is open from 9am-7pm. Closed from 11am-12pm for lunch. I noticed the times on here and figured it would be helpful to know the actual times it’s open. Hopefully all the websites update times of businesses because I recently went somewhere else and was like I have 30 minutes awesome! To only find out the times were wrong online. But you can’t always believe what the internet tells you, always best to call to know the times of when anything is open or closed.

Samuel Berry The Assistant Branch Manager, Evelyn Ponce made my experience better than any bank Ive ever had an account with and any representative at ANY bank I had to communicate with. Shes definitely a leader for a reason and went way above and beyond to explain the checking account I recently opened up and has planned for me to come in on another day to give me a more personalized experience since I was a walk-in and the branch at the Antioch office off of Somersville Rd was very busy. I know most enjoy giving negative feedback since customers who typically walk out happy dont think they need to write any type of review but the attention and customer service I was given at that branch, not only from Evelyn, but even the tellers was something that made me feel so welcome and excited to be a new customer of Bank of the West. They were ALL extremely kind and personable and I hope they receive recognition for everything theyve been through the last couple of years. BRAVO to everyone but ESPECIALLY Evelyn Ponce!