TLD Law - Long Beach (CA)

1 /5 L. Dillihunt: I would give 0 stars if I could. I am happy to hear that so many people has had a great experience with the Long Beach Office. I have had a horrible experience with Jana Hagekhalil and Leilanie Rosales. I reach out to this company to complete a living trust. From the first interaction I experienced unprofessionalism for the receptionist in Irvin (not returning my email to get an appointment after she emailed me first). When I was able to actually speck to a attrony, I mentioned to her (Jana) that this is a very sensitive time for my family and I. My daughters father had passed days earlier and I needed to complete a living trust for my daughter and I. From that point on every time I reach out very email or call with my questions and concerns I had to continue to follow up because neither Jana or Leilanie did not return my emails back. I literally have emails where I am asking the same questions titling the email (3rd and 4th request). I paid 1,800 to have my living trust done. I had one final question before I completed the process. I asked that question 2 times via email, no reply, then I called the office and was told that Jana will reach out to me. Of course you guessed it, she never did. Not until I called the office to ask for a refund, then the Reception in Irvine tell me she reached out to Jana and she was in the process of emailing me back. I would’ve never called the office and ask if she would have returned my email back that I sent three days ago. this is common practice for her as I would email and never get a reply back, so I have to continue to send the same email. this is unprofessional and I paid too much money to be treated this way. I spoke to Director Patrick this morning, and he mentioned that he would handle the situation. I hope he does because people do not need to be treated this Way. Treat others like you would like to be treated. when a person reaches out to ask a question please email them back or call them back. Now let’s see how long it takes for me to get a refund as I put in the request last night (via email) and called this morning. The reception is in Irvine at 9 o’clock in the morning mentioned there is no one to speak with me to process my refund.

1 /5 Diane Nuñez: If I had to do all over again I WOULD HAVE NEVER HIRED THIS FIRM. The firm is not at all interested in defending you which you think they would do right but all they want is MONEY. Probate court is a true circus and a nightmare if you do not have proper representation TLD just made the whole situation worse. My probate case lasted 3 years I was accused of forgery on a quick claim deed and hired a great handwritting specialist they suggested he did a great job and had proven in my favor so tell me why Im out over 250,000 dollars. Go hire a private lawyer not these large firms who all the do is sucker you down roads with all their buddies to make more money. As soon as they know what the money is and the property in the case is they have a calculator going on how much money they are going to make off of you. I never felt heard nor defended leaving me completely disgusted by the probate system.

5 /5 Melvin Ferrer: I have been working with Jennifer for the past few years. She has always been helpful when I had questions regarding setting up a trust for my family. I had previously set up a trust through a popular online site, she was able to review it and help me develop a more solid plan.

5 /5 Tim Johnson: Jennifer Sawday and Brian Ramsey have been extraordinarily enlightening on the benefits of making sure that you have a Will and / or trust set up. They have been very educational and helpful through this process and would recommend them to anyone looking for help in this area.

5 /5 Nathan Whittacre: Ive known Jennifer professionally for over 7 years. She is professional and understands estate law thoroughly. Having an estate plan is essential for everyone, especially business owners. She does a great job explaining the complexities of setting up a estate plan and I highly recommend her and TLD Law.