1 /5 J C Riv: I paid for a Platinum Attorney Consultation with Tenant Law Group, and my credit card was charged yet I never received the service. The link they sent never worked. I sent several test messages, emails, and even made phone calls, all of which were ignored. On the one occasion they did answer, they promised a callback that never came.
Despite reaching out multiple times, I never got a response or a refund. I live in the San Francisco Bay Area, and this level of service is unacceptable especially coming from a law firm. They took my money and provided nothing in return. I trusted them with a legal matter, and instead, I was left completely abandoned.
This is not just unprofessional it borders on unethical. Be cautious before giving them your trust or your money.