Susanville Chrysler Dodge Jeep Ram - Susanville (CA)

5 /5 John Reed: Our service experience was great. The young lady (Ace) was wonderful. She was very helpful, polite and knowledgeable. Great customer service skills with a caring attitude. Made my wife and I feel very welcomed and appreciated. Would definitely recommend these folks for any automotive need. Thanks again to all of these folks.

5 /5 Karen Seipert: Josh and Aaron, Certified Mobile Department technicians, came out to fix an issue that I was having with the seat memory with my Jeep. They did a thorough and wonderful job on my car, making sure that they covered all bases and were so friendly! It turned out to be nothing but a software update and I was really relieved. Teresa, the Mobile Department Coordinator, worked out the most fair payment for the services and was friendly too! She was extremely professional and knowledgeable. I was impressed with the entire department and will recommend them to everyone I know.

5 /5 Shellie Goddard: I had recalls for my 2018 Jeep Wrangler. I was surprised that a car of that age would still have recalls. I called to make an appointment, and was so surprised that they would send a repairman to my home! They arrived exactly on time, and quickly and efficiently made the repairs. Excellent job. Thank you so much!

5 /5 Marianne Jenkins: I was traveling to Lake Tahoe and my car broke down. Their service department is thorough and diligent. They repaired my car very well. Their Service Advisor is a standout "work to solution" person and followed my vehicles progress with energy and expertise. I have not had a single problem since and completed my 2 day drive home to Colorado with no delays!

5 /5 B Xiong: Best customer service and communication I ever had with a dealer making repair on my Jeep. They beat out all of the dealers with customer service from my town. They kept me updated on my repair. It didnt bother me that they were unable to get to my Jeep on the first but communication was strength. I hope I dont have to take my Jeep to a dealership for repair, if I do, I will remember the services provided by this dealership. Keep up the great work.