SchoolsFirst Federal Credit Union - Placerville - Placerville (CA)

5 /5 Isaiah Perez: I got assisted by Alex Heitter and he was great. He was able to help me open an account and was helpful through the entire process. All of the staff have a welcomeing demeener and were very kind

5 /5 Barbie Branson: Salem is caring, helpful and went above and beyond to help figure out with financial burdens that are now blessings. This entire Placerville branch is a wonderful team, and has shown that they truly care about their members.

5 /5 Darrell Johnson: Everyone at schools credit union in placerville are very helpful they really care for their customers they treat you like you are close friends they even use the automatic door opener be hind there counter when it was used for me when it opened i didnt now what was going on i found out they did for me it felt like i was important go in there 3 times a month i love this branch awesome service & dedication.

5 /5 Anthony Prancevic: I can tell you first hand, the customer service is top notch at Schools First Credit Union. Because of this, I am forever a loyal and happy member. We had an issues with a late payment and submitted a message to the online Member Advocate Team. To be honest, based on my personal experience with customer service departments nowadays (I am 75 years old and feel customer service is not what it use to be) I did not have high hopes. However, I was pleasantly surprised. I was reassured with my representative and kept up to date on the progress. Not only that, usually I hear "we will get back to you" but my representative said "I will get back to you by noon tomorrow". AND DID WHAT THEY PROMISED! If anything changed, they kept me up to date with the new timeline and progress. I feel at peace and secure with the Schools First Credit Union team as a whole. And am grateful that they treat each member (I am definitely not a huge client, just an average retired male) with respect and integrity. Thank you for what you stand for.

5 /5 julie may: Everyone in our Placerville branch are so kind, professional and knowledgeable. Alex and Zack and Nicole and Haley i think is her name take extra time out to help with any needs. Often i can be a little backwards and needy. They are always patient and polite. Thank you so much.