Provident Credit Union (Corporate Office) - Redwood City (CA)

Allison Ryal Working with the Bryson team has been such a great experience. They handle all of our insurance and benefits management and make everything so simple. Each member of the team weve worked with has been extremely helpful, responsive, and knowledgeable.

PROVIDENCE Majesty Doll This is a very nice place but the manager needs to work on her customer service skills. When I arrived I was standing in line and unfortunately Reyna had to help me, and instead she said "You need to go to the sitting area where someone will help you as soon as they can." Pointing to the sitting area I walked over, sat there, watched Reyna help 3 other customers and aproximately 20 minutes later I got up and tried talking to the Supervisor but she was in a meeting. Long story short I bounced back and forth until finally Reyna sat with us in one of the back desks. Only to leave again to wash her hands and made us wait another 7minutes!! By now we had been in the bank too long and finally just to tell us she couldnt help us because I needed A 3rd identification after SHE SAID all I needed was my social and ID. It waS a total waste of time and the worst customer service I have ever had to deal with. Watch out when you go there because they might think you are a Bouncing ball.

janina shayne I have been a member of this bank, formerly known as CSFECU#20, since @ 1980s. Recently, a massive conversion caused consternation and the team, especially a VP, were fantastic in leading the way to great success in managing and manipulating the new systems and organizations resulting in absolute ease of online services. I also love to bank in Arcata, although I dearly miss the peeps in the Eureka admin office on Wabash. Everyone, without fail, is courteous and charming and laughter is a staple of any visit. This organization, by any name, has been loyal and true to their members, and in my case, has helped me raise, educate and flourish as a parent with two children. Their accounts were established when they were very young, and they are still members in their 40s. Kudos to all the management and staff, and a big THANK YOU for being there. Best! janina

Calli girl This year tax experience has the best out of all the years Ive been doing them . Its all because norella she is truly the best . She does her job well. And listens and answer any kind of question you might have . You have went over and beyond. I hope Jackson Hewitt knows how lucky they are to have an employee like you. I look forward to doing my taxes with you next year. Thank you for being amazing .