Pamela Davies - UBS Financial Services Inc. - Palo Alto (CA)

Donna Acosta I had a great experience at this pawn shop. Esperanza was an absolute doll—friendly, knowledgeable, and efficient. She made the process smooth and easy, and I was in and out in no time. Excellent customer service and a welcoming atmosphere. Highly recommend!

Ricardo Galvez I would like to thank Janet Flores so much for her amazing customer service. A few weeks ago I was in an accident and my brand-new car that I financed with Merco was totaled. I had no idea on how to collect my gap insurance and move forward with things. Thanks to Janet I was able to get what I needed done, she made me feel real comfortable with the whole process and completed all the paperwork for me. I’m so thankful for people like her and I know that Merco is the bank to trust with my finances!