Pacific Financial - Irvine (CA)

Marvin Price My earlier review was deleted. This specific branch denied to authorize the reversal of an overdraft fee of questionable legitimacy after being assured by managers at another branch that the issue would be solved. I was treated incredibly rudely on the phone by a female associate who informed me that at the direction of her GM she was unable to deliver this service I had been formally offered. When asked if the GM was available to speak to directly, I was merged with a brief pause and “he’s not available at the moment,” I asked when he would be available and after another pause I was told he would be unavailable the rest of the afternoon.

purple gang very big and well kept clean bank! workers are very professional but just needs more workers cus of the lines sometimes but overall this is a really good bank

ALI BIN ALTAF I had the pleasure of working with Karen L. Fisher and I can honestly say she provided the best service I could have asked for. From the very beginning, she was attentive, knowledgeable, and incredibly professional. She took the time to explain everything clearly, answered all my questions with patience, and guided me through each step of the process. What stood out the most was her genuine care and commitment — I never once felt rushed or ignored. She handled everything efficiently, with great attention to detail, and made what could have been a stressful situation feel manageable. I am beyond satisfied with the results and truly grateful for her support. Karen goes above and beyond for her clients, and I highly recommend her services to anyone looking for someone trustworthy and dependable.

David Crantz Never stops caring and putting clients above all else I have significant health issues No one I found was able to get me Life Insurance until I was introduced to DLHORTON THANKS Daryl

Heather Ramirez Great group of gals that work there. Always polite and knowledgeable