Merced County Financial Services - Merced (CA)

Laura Lorena Martinez I had such great service here. Maria went above and beyond. I’m not a person that likes to write reviews but this Maria’s customer service was just excellent. She was nice and so thorough .It was past closing time and instead of rushing me out and shutting me down she still made sure I understood E V E R Y T H I N G and got the help I needed. A week or so after I called and she knew who I was and still was able to explain everything to me and with same great attitude. She didn’t seem annoyed she was very sweet and charismatic. That right there is great customer service… you need anything from this place look for Maria !!!

Emerald Malijan - ONeill very disappointed with Margret Ann Johnson the agent who was a referral to me and my husband from a very good friend of mine. After getting my husband approved. (pushy and was calling only when it was good for her) I needed some help with my own life insurance getting approved and she was very un responsive. Ive left several messages to her Main line in the Antioch office, emails, voicemails no respond from anyone. Very poor value and not professional at all. I had to go with someone else in the Benicia Primerica Office to have him help me with blood work for the approval and also helped me with my parents life insurance. Do not deal with Margret Ann Johnson and her branch in Antioch. P.S someone needs to tell her to pause sometimes when speaking instead of saying "ums".