Mauricio Martinez - Elite Mortgage Group - Ukiah (CA)

Deena Hansen Love my bank. They are always helpfull everytime Im in there.

Anna Petrenko Please don’t use them—not even as a last resort. What they offer isn’t a loan, it’s a lease disguised as one. They’ll promise you the option for early payoff, but when you ask for a quote just a few months in, they’ll demand the full amount of all future payments. We put $35,000 down and financed $50,000. After just three months, they told us the payoff amount was $90,000—even after applying an $11,000 "early payoff discount." The down payment we made didn’t reduce that amount at all. We agreed to the deal because they claimed we could save on interest by paying early. But the interest rate they charge exceeds legal limits. And because it’s a commercial transaction, there are no legal protections—this kind of predatory practice is technically allowed. They prey on small business owners when they’re most vulnerable. Please—wait, save more, and go through a real bank. Don’t let them trap you the way they trapped us.

Sonia Lopez I had an amazing experience thanks to Mirella! She was incredibly helpful, professional, and kind from start to finish. Mirella took the time to answer all my questions and made the entire process smooth and stress-free. You can tell she truly cares about providing great service. I left feeling confident and well taken care of. Highly recommend asking for Mirella if you want top-notch service!