LPL Financial - Ventura (CA)

Lilian Gerch Awesome customer service. Customer service representative was very knowledgeable, courteous, quick, and efficient. The branch was neat. At the time I entered the premises, I first filled out the transaction form which was provided on the table for the customers and then I went to wait in line where there was only one person ahead of me. As soon as one of the Customer Service Representatives became available, she called the customer who was ahead of me. So, I only waited a couple of minutes total in line when the next Customer Service Representative became available and greeted me. He was very polite and utterly professional. I have been at this Hilltop Branch a few times, and each time, Ive experienced the same excellent customer service. Ive not checked if they have a drive-thru, but they have made ATMs available for their customers. One can park for free in their parking lot. There is wheelchair accessibility. It is located by a movie theatre, I Hop, and several car dealerships. Its also near the freeway, which makes it very convenient, especially for travelers. It is also close to the Pinole shopping center, close to Round Table Pizza, In-N-Out, and a lot of other stores. Just remember that if you fill out the transaction form correctly provided for you before standing in line, in the long run, it will benefit everyone because the Customer Service Representative will check the form instead of filling it out himself/herself saving time which will prevent long lines.

Scott Allison Recently closed on a purchase and used Sierra Escrow. This group was always professional and willing to answer questions via phone and email. I visited their office in person once after close and they were quick to pull up my file and answer my questions about a refund check. Jordyn and Gertie offered clear communication and worked quickly to help us close escrow early. I strongly recommend this business and will use their service again if given the option.

Carol Tacconi Review of Fiduciary Financial Group My husband Dennis and I (Carol) have had the pleasure of working with Fiduciary Financial Group both before and after our retirement, and we couldn’t be more pleased with the financial planning services we’ve received. From the very beginning, their team took the time to truly understand our financial goals and priorities. They guided us through the transition into retirement with professionalism, care, and a clear strategy that gave us peace of mind. Their advice was always tailored to our specific needs and delivered with patience and clarity, which we greatly appreciated. One of the things that has stood out most is the ongoing support we continue to receive. The regular updates, reviews, and proactive tax services have been incredibly valuable in helping us maintain a solid, up-to-date financial picture. It’s reassuring to know that we’re not navigating this chapter alone — Fiduciary Financial Group is always there with insights and support.

Barbara Caldwell Laura inherited my account which was a small 401k that just needed a place to stay. She was as courteous and efficient as anyone could want, and treated me with the respect of a much larger client. I would reccomend Laura to the hesitant investor. Her knowledgable and willingness to share it are invaluable.

Cecilia Urbina It is such a breath of fresh air when customer service workers know how to do their job effectively and efficiently plus have a positive attitude. Jennifer was absolutely amazing, very professional and knowledgeable and answered all my questions with a smile. I definitely plan on sharing my experience with family members especially since she is fully bilingual in Spanish and English.

Aisha nunez Very quick and efficient service! Very trustworthy