Lassen WORKS - Susanville (CA)

Marie Basinger Run dont walk... Run as fast as you can away from this company. I invested most of my money into supposedly conservative investments. These people do not know what Conservative means. Every bit of advice was incorrect. I counted on them and when they got all that they could and there was nothing left (or they think there was nothing left) they stopped communicating. Yes every time I had a concern about how my money was doing or I questioned if it were really safe they would come back with high pressure rhetoric and I would just get disgusted and say forget it. Well, I finally took what I could out of their "incapable hands" and the rest I just consider a loss. Even in the downswing of this economy they kept telling me to leave it it in and that it was the best time to invest. Maybe for them. I prefer taking care of my own money in the future and because of this company I will never trust another Financial Adviser as long as I live

Deb Monday, 09/15/2025, began as a horrible day! There were 3 fraud account(s) posted on my account, which left me in the negative. I was frustrated and upset because I did not think that this would get resolved immediately, amongst other issues. Clovis’s Branch Manager, Andrea West helped me, and saved me! She was wonderful! Although, it was confusing to me, she knew her stuff, and explained to me what she was doing every step of the way! Prior to her helping me, I was considering changing to another Credit Union. Andrea did a great job, and I would like to thank her for everything, and this is why I’m posting a review!