5 /5 Rosa Monk: The store employees are all great. They are friendly, processional, actually care about what customer’s want for their forever piece of jewelry.. but the manager Katie WOW! She is terrific.. I am so comfortable going to her for all my questions regarding my jewelry and any repairs ( IF needed). Katie is very knowledgeable and only speaks the Truth, she doesn’t sugar coat things just to make sale . I feel like I’ve made life long friends not only a purchase .