Katherine Navarro Wong - State Farm Insurance Agent - Santa Rosa (CA)

Csar Chabez Good. Service

Rudy Hernandez I’ve sat in a couple Health Insurance offices trying to find health insurance that fits within my budget. But most importantly for me is the transparency and education to what I’m getting myself into. I have not had a single provider go into the amount of detail that Sam Olson went into, and I felt completely understood the entire process. He was completely transparent with what I was buying and recommended different options. There was no script or pushy sales tactic he knew what to recommend and I encouraged me to look at different options. While I had procrastinated and missed several deadlines, Sam was still extremely flexible and I appreciated his repeated efforts to find me the right plan. I could not thank him and his team enough. Thanks Sam!

Raina Sandow Keith is always very proactive in his responses and most importantly in doing g the legwork to get us the best insurance for both business and personal. He is on the lookout for what’s best for the client rather than just try to make a quick buck. That integrity and work ethic shows and is much appreciated.

Hylie Thompson I work with Doug Rowley and his team for my personal and business vehicle insurance. The team is so responsive, respectful and kind. They make arduous tasks as easy as they can for a non-insurance pro like me to navigate and complete. I appreciate their professionalism and ability to answer all of my questions!

Arpan Sodhi I was helped today by Manuel Lopez and he is awesome! He explained everything very thoroughly and stayed on the phone with me for almost an hour. I was able to get my car insurance the same day that I called Cost-U-Less which is exactly what I wanted. The car insurance process can be daunting but Manuel made it a lot easier and answered all my questions. Im so glad I called and I will continue doing business with them in the future. Highly recommend!

J P After poor claims experiences with discount online providers (Wawanassa Insurance and Geico Insurance), I had a consultation with Dwayne at Farmers about my needs and my experiences of companies not fighting for me or trying to find ways to get out of providing insurance. This can be an issue when there is not a straight clear/cut issue of fault which can happen with some claims. I moved all of my policies to farmers and luckily did not have any issues/accidents/claims for awhile. When i did have an accident that had complications, Farmers was fair but fought for my position and Dwayne got directly involved with the claims process and people I was working with to ensure my position was clear. Farmers fought for me and also will not dump you when things dont go perfectly for them (ie they have to cut big $ checks on your behalf). This is the difference of having a reputable agent working with a fair and strong company. Use Wawanesa at your own and guaranteed risk :-)

Cp Chiang Being using insurance services from this agent since 2002. They are friendly and very helpful.

Kim Morland I have been a State Farm customer for over 30 years and a client of Kristi Isaac for nearly a decade. We have worked with both Karina and Jose on different types of insurance policies during home purchases and other times. The timeliness, knowledge and most importantly customer service provided by Kristis office is exceptional.