Jax Pacific West Insurance - Ontario (CA)

Minelia Valentina Canche Ruiz Very professional and patient. They listened to my concerns and ensured I had the right health policy. I now feel properly insured for any situation.

Alexander Smith Ms. Pirtle is an excellent agent and goes out of her way to help her clients. She is very responsive and found us a great price for auto and home insurance. We can even go to her with any questions and she will directly act as our liaison with the insurance company.

Mercedez Farmer I’ve always had a great experience dealing with Daisy she has always been able to assist me with no issues! Because I’ve always had smooth dealings I keep coming back! (Policy cancelled) we couldn’t re enstate but this time around my policy cheaper! Satisfied:)

Orin Thompson Angela has taken good care of us since we moved to Cali a few years ago. From car insurance to home insurance, Im thankful to have a reliable person to help me navigate this space. Shes a cool person to chat with as well and shes on top of it when I reach out to her.

Jem Wils Kim is the best! She handles all of my insurance, house and car, with care and confidence making it effortless for me. Ive been a client for umpteen years and couldnt be happier!

Eduardo Garcia I walked in just to get a quote. I wanted to compare it against my current provider. (it never hurts to search). The lady in the office was very welcoming and hospitable. She was able to give me a few prices from different companies and was very informative into what they provide. I was unaware of the different coverages that they have available. I was so amazed by her helpfulness and transparency that, my wife and I, switched companies that same day. She even helped us cancel my old insurance company. Theyre always willing to answer any question, I have and will always recommend them to my friends and family.

Mazen Awad We have known Karen for over 20 years, although we get other companies to have us switch but we never for a second consider leaving Karen. She truly makes us feel like family. She is always looking for our best interests and always available when we need her. She is simply the best.

Luis T M This location is my favorite! Juan was very professional and attentive to all my questions. He is excellent at his job and helpful, very recommendable! I will tell all my friends to come and get great insurance rates with him. Thanks so much for the amazing job Juan and thank you Veronica’s insurance for having such caring and professional workers!

Manny Very outstanding performance and professionalism from the workers, especially Itzell, she did an amazing job finding me a great low cost quote and helped me that same day. She was very helpful and knew how to take care of my payments. Will be recommending this to my friends and family for great price insurance.

Jill Been with 21st for years on autopay, out of the blue started receiving cancellation notices, had to pay different amounts for several months, called them several times only to wait 1.5 hrs to talk to someone, thought everything was cleared up and it happened again, another hour or so to reach someone its horrible!! Ive done this off and on for almost a year, never being told the actual problem from the beginning, this was more than frustrating, unbelievable...I definitely dont recommend 21st if this is how they treat their great customers, by the way Ive never filed a claim...