Inyo Mono Advocates for Community Action, Inc. - Bishop (CA)

Samuel Berry The Assistant Branch Manager, Evelyn Ponce made my experience better than any bank Ive ever had an account with and any representative at ANY bank I had to communicate with. Shes definitely a leader for a reason and went way above and beyond to explain the checking account I recently opened up and has planned for me to come in on another day to give me a more personalized experience since I was a walk-in and the branch at the Antioch office off of Somersville Rd was very busy. I know most enjoy giving negative feedback since customers who typically walk out happy dont think they need to write any type of review but the attention and customer service I was given at that branch, not only from Evelyn, but even the tellers was something that made me feel so welcome and excited to be a new customer of Bank of the West. They were ALL extremely kind and personable and I hope they receive recognition for everything theyve been through the last couple of years. BRAVO to everyone but ESPECIALLY Evelyn Ponce!

Deb Monday, 09/15/2025, began as a horrible day! There were 3 fraud account(s) posted on my account, which left me in the negative. I was frustrated and upset because I did not think that this would get resolved immediately, amongst other issues. Clovis’s Branch Manager, Andrea West helped me, and saved me! She was wonderful! Although, it was confusing to me, she knew her stuff, and explained to me what she was doing every step of the way! Prior to her helping me, I was considering changing to another Credit Union. Andrea did a great job, and I would like to thank her for everything, and this is why I’m posting a review!

Joshua Morn Mike and Kevin are a pleasure to work with. Throughout the entire process, Mike was extremely patient with me. This is the premiere tax service in Bishop and it comes as no surprise that they have served our community for decades. Highly recommended.