Guild Mortgage - Cassie Troup - Ukiah (CA)

Tamara Fox I was relieved to find emergency loans that were approved quickly after my car broke down without warning. I received the money quickly enough to have my car fixed that same day, and it seemed like the company recognized how urgent my situation was.

Kalia Mitchell-Silbaugh I can’t speak highly enough of the customer service I have received from the staff at the Monterey Fidelity branch. They have been readily available to help me with a variety of requests and have consistently gone above and beyond to provide expedited service. They are kind, helpful, patient, and welcoming. I particularly want to thank Aaron for spending over 45 minutes on the phone with me to answer all of my questions and support with document verification - he stayed on the phone with me until he was sure my request was fully resolved and that I had all the information I needed, and followed up to provide me with additional resources.

Sarina Gregoire Even though I only exchanged about $5 worth of currency for a coin collection, I was very impressed with the experience. The gentleman working here was very helpful and friendly. Despite it being such a small transaction, he still took the time to hand-write on the receipt which totals corresponded to which bills and coins. The exchange rate was within 0.3% of the rates I found online.