Gerber Kawasaki Wealth and Investment Management - Santa Monica (CA)

Deirdre Jones I applied for a small loan one morning, didnt find out if I was approved or not until later the following morning. It was supposed to be a quick process. After they pulled my credit, they realized that GI Bill housing allowance doesnt count as guaranteed income. Why they couldnt tell me that before pulling my credit upsets me a little, otherwise I wouldnt have applied and hurt my credit. What job is guaranteed anyway? Sure I might get a low GPA and have to pay it back, but someone on a job can make a simple mistake and get fired. It makes no sense to me and I wasted so much time. I guess this will help anyone else in my position. The staff were pretty friendly overall despite the flawed policies.

Sandy Pelican These people are truly amazing. I had moved from Eureka, California to Oregon and a piece of mail got returned to the Eureka Branch.. Megan Davila made a very special effort to find me & call me to tell me about the piece of mail. After finding me she mailed it to my Oregon address. How many people do that? Nobody. I have always been impressed by the very personal service and attention to detail that these professional people have given to me over the 21 years that I have been with Umpqua. But the follow up and attention to me and my account is amazing. Umpqua Bank sets the standard for courtesy, attention to detail and professionalism. I am very fortunate to have Megan Davila and Umpqua Bank looking out for my best interests. Thanks Sandra

Brian Wilson Great office and always prompt with replies.