Freeway Insurance - Bakersfield (CA)

Jerrid Stone Easy and convenient. Adam made me feel like I was in good hands. Recommend

Ashley Burkett Very convenient in a timely manner. I was first skeptical about going through Insurance because back in the day it would take forever you had to mail your phone and now Assurant partners with other phone companies such as Batteries Plus to fix my phone screen. Batteries Plus was literally right down the road and fixed it at 5:00 p.m. in the evening. I am extremely satisfied. I only had to pay a $29 deductible. I had insurance covered on my phone so not sure why I had to pay something but I was willing to pay it gladly.

Rex Acebedo Agent was pleasant to speak with. Agent assisted with my request and changes to my policy in a professional and kind manner. The agent broke down any changes as far as 6mo pricing to monthly pricing. As a client, I felt my request was met with the upmost respect and didn’t feel rushed off the phone.

Judy Reesha Paul Munly has always been very helpful when dealing with the worker’s comp insurance for my business. He breaks things down and explains the nitty-gritty in a way I understand; And he’s never rushed or impatient. I’m very grateful for his help!

Tori Shah I would like to thank Jane Lee insurance company/ State Farm for hiring the most capable and caring associates. I have been working with Rojin on our auto insurance matters recently. She is knowledgeable, professional, caring and efficient. She goes above and beyond her line of duties to issue resolution to our auto insurance concerns. Thank you Rojin we appreciate your excellent service

Timothy Argyres I’ve been with Craig & Mina for years, and they’ve always been my go-to. Through every phase of life—buying a home, cars, and beyond—they’ve consistently looked out for me. When State Farm exited the California home insurance market for my area (which was completely out of their control), they never wavered. They helped me navigate the transition and made sure I had coverage when I needed it most. That kind of support is rare. My dad was a client too—I’m a second-generation customer—and there’s a reason our family stuck with this office. It’s not just about policies, it’s about trust. Grateful to have an agent who truly has my back.

marines perez Always nice and helpful.

Geno Uliana Thuan has been really helpful for my wife and I over the past few years now. With becoming new homeowners and never having home insurance, Thuan has always been patient with my many questions and ensures I am comfortable before proceeding. We are happy with the service he provides and recommend him to friends and family.

Diana Doyle Very helpful. Saved me money! Great customer service.

Emanuel Campos Great prices and most importantly superb customer service from Cristian Cienfuegos. Always going above and beyond in explaining with detail all of the coverages in auto policy to both my parents for their needs and budget! Great to have someone dedicated to helping at any time. No need to go anywhere else and even at a new location we follow him wherever he goes.