First Financial Credit Union - Lakewood (CA)

1 /5 Stan: Ive had great service from this credit union over the years, and I truly mean that. Theyve helped me out quite a few times with loans, and I am forever indebted to them for that. However, in the past year, the service and their availability has gone down dramatically. The last straw for me was when they got rid of their ATM. So Im going to have to close my account and find another credit union, hopefully one nearby.

1 /5 Curtis Clark: Unfournately, I have to change my review of the customer services at this particular branch to a one. This branch fails to take care of its customers needs and the services is non-existence. To include, the ATM machine continually malfunctions or is closed forcing its customers to use another ATM. POOR POOR POOR service. And the 800 number is worthless you can get a hold anyone at this bank.

1 /5 Jose Reyes: Extremely poor customer service. Its September in 2021 all the banks are fully open even thier other branches are still open , but this location in Lakewood is still by appointment. OK so I made an appointment drove 30 to get here and no one is at the branch. I called customer they answer 30 minutes later but still cant go inside to get my money Extremely poor customer service. I think Im gonna find a better credit union.

5 /5 Jarrod Bryant: No long lines and friendly staff