Financial Avengers - Oakland (CA)

Jong Park Professional, kindness and show right direction.

Joyce Adams They are always super nice, helpful and polite. They notify me of any suspicious activity on my debit card/account, and have helped me with problems several times.

John Dee Wise Sr Not a good day. T hey closed my account. And insisted I open a new one. I had several deposits. Not only would they not let me access my money. They couldnt even tell me when I could. My account was hacked I guess. Had somebodys email down as mine and i never heard of the email before. So basically I was punished for my account being hacked. They treated me like I was responsible. I was quite taken back from the way they spoke to me. To top it off. NOT ONE EMAIL OR ANY NOTICE FROM GOLDEN 1. If I hadnt gone in there today I would of never known. I cant pay some of my bills now. Ive been with them for about 10 years and I was treated like a criminal. Not once we did they say sorry or seem even concerned. Im devastated and will be looking for a new bank. I would and will not recommend them to Anyone