Farmers Insurance - Matthew Hills - Concord (CA)

tiff ray They never answer the phone and I have been trying to add coverage for the pass 6 months,

Bill Chapparo Almost all of my contact with this company has been with Gabriela Hernandez. About a month ago I started to get bid to change insurance companies. I cringed when I typed that out! You know what what a pain in the ??? It is! Long story short. If I would have been contacted by Grabriela I probably would be a customer of State Farm. She was very happy, smart, firm, kidding, ask the right questions, got me engaged and put the close on me. One of the best "customer service Ive heard. Thank You Bill Chapparo

john solorzano Jimmy Alvarez State Farm provided an exceptional insurance experience. His agency demonstrated remarkable knowledge, assistance, and exceptional customer service. I thoroughly enjoyed the process and ensured comprehensive coverage for my home, vehicle, and life insurance requirements. Thank you again, Jimmy, Andrea, and the entire team!

Angela Levine I had such a wonderful experience with their Rachel in customer service/Service representative. Rachel helped me and was absolutely amazing — so sweet, kind, and genuine. From the moment we started talking, she made me feel comfortable and cared for. She explained everything I needed to know in a way that was clear and easy to understand, and she never rushed me. I could tell she truly cared about helping me, not just doing her job. People like her make such a difference, and I’m so grateful for the time and attention she gave me. Trust me it was a very long process. She turned what could have been a stressful call into a really positive experience.

Yary Díaz Helped me get car insurance at a low cost ! would definitely recommend.

Louise vasqusz Very helpful , nice and quick

Sara Barajas I purchased an auto policy w fiesta & Leslie made this process very easy for me! I had been quoted at 2 other places prior to speaking with Leslie and it was a headache. when I called her we figured it all out in 30 mins! She was very knowledgeable!

Katie Fiori Our business had a tough issue with our Workers Compensation, but Rena helped me get everything straightened out. She was very responsive and very knowledgeable. Their agency also offers a lot of additional services besides just insurance coverage for businesses. Very happy to be with Excelsure and will definitely recommend them.