M Kennedy they want you to call everytime you make a car payment otherwise they send you a late payment letter. And you have to pay cash only thru bank of america in person. No online or thru phone its a pain. And they always give you attitude when you call. Horrible experience
Queen Esther Great customer service skills. Very attentive and gave detailed information; giving me more insight than what I asked for. Fast, friendly and accommodating. I highly recommend!
