Edward Jones - Financial Advisor: Nicholas T Mori - Turlock (CA)

R Lopez I try not to visit this place. The first time they got bought (Not sure how long ago), I left to another bank. Sense then theyve been bought like 3 more times. Each time the bank is bought, their computer system changes. Your debit card is no good, your checks are no good... so on and so forth. There are a few small businesses in town who dont want to cash their checks. So I go into the bank to do so. It takes an extremely long amount of time to cash a check here. It is not a friendly environment. I know its a bank but a smile and an explanation as to why theyre taking so long would be nice. They get three stars because they still do but theyre supposed to do. The last two stars is for convenience and friendliness.

Brujo Betancourt I met Catrina Jensen the night before at a local event, and even then, she took the time to walk me through the details of opening a high-yield checking account, with zero pressure and all patience. When I showed up at the Merced branch the next day, she was just as sharp, welcoming, and efficient. I was in and out with a brand-new account in under 20 minutes. She explained every part of the process clearly and made it feel easy. Quick, friendly, and incredibly knowledgeable — Catrina made what could’ve been a dry errand feel smooth and personal. Highly recommend working with her if youre opening an account at FIGFCU.