Columbia Bank - Placerville (CA)

Janelle Varada I was with Mercury for many years and have switched to Farmers. Derek and his team have gone above and beyond in explaining and triple checking every discount available to me and because they care so much about the clients, they have taken a personal interest in lowering my cost. Derek was referred by a friend in that area and he was kind enough to take me on even in another city as I live in Los Angeles They are sympathetic due to this hard economic climate and do everything in their power to make it affordable so I will be protected in these times of SUE HAPPY. I do not want to risk losing my home or going broke for some crooked bandit to leave me without the proper coverage. I will now look into a life insurance policy as I would hate to be kicked out of my home if something should happen to my husband because I could not now afford to pay the mortgage without my husbands part and this really worries me as we all have to check out sooner or later and I dont want to live my older age on the streets. Being with Framers a reputable company gives me peace of mind. Derek and Gina Thank you for being compassionate human beings not just some hard sell agents.

Art Preusser After many years of banking with big institutions, I switched to RCU when they opened a branch in Lake County, where I live. I have their credit card, re-fied two auto loans with them and free checking. Its been a year and a half since I switched and I could not be happier with the service, unbeatable rates, the terms and the trust they have shown me. Also, a super-friendly staff that have the authority to actually help me instead of referring me to call 1-800-I-hate-my-bank-offshore-call-center, and a sparkling clean facility.

Joseph Sagaser Honest knowledgeable patient cares about her customers and directions to the best best options and best choices she can be trusted with what she says A1 advisor as well as a one-person

Christine Diaz Lisa has been doing our taxes for 20+ years. We live out of state now and still have her preparing our taxes. She is knowledgeable, fair, easy to reach for questions and I cant imagine going anywhere else. I goofed one year and forgot to send her a W-2 and when the IRS contacted us months later, Lisa worked with them to have penalties and interest removed if we paid the missing tax immediately. That alone was worth having a professional do your taxes! We value our relationship with Lisa.

Bonnie OBrien FANTASTIC EXPERIENCE!!!! Hello everyone, I just switched from a bank that I had been with for over 34 years to Monterey CU. I worked with Chris the loan officer to open my account, set up auto pays, refi my car loan and obtain a personal loan to consolidate things. Chris made this transition quick and easy! His professionalism was exemplary! Everything I was promised was followed through and followed up on by Chris. Every time I had a question it was easy to get in contact with him via phone, text or email! I also had the pleasure of working with a few other members who were also professional with wonderful customer service! The positive and welcoming presence with professionalism in the room was greatly appreciated! I highly recommend this bank to all for a great banking experience!