Casteel Insurance - Seaside (CA)

Eugene Richardson The team there are top notch. Great service, extremely knowledgeable & have your best interests at heart. No gimmicks & will definitely go to bat for you when called upon. Highly recommended!

Gary Andresen We have been with State Farm for many years and selected Bryans agency when we moved here back in 2000. Bryan and his team have been most helpful over the years whether it was providing policy advice to be sure we are adequately covered to handling various claims. They always stay in contact to be sure work is progressing properly and ultimately completed to our full satisfaction. Brian and his people clearly understand what customer service is all about.

Jimmy Sliwicki I just would love people to know in this day and age who ever heard the customer care comes first. I just want to say this Farmers in Alpine looks after you and your best interest. I recently moved out of Alpine to a new state and didn’t realize my insurance was paid by my escrow company. As with all the confusion and closing costs I missed it. But Randy contacted me and by the way am no longer a customer in my new state, that my escrow company paid and I am due a refund check. Hello what a great surprise, he didn’t have to do that because I’m no longer a customer. But these guys are here to really help the people of East County and I highly recommend anyone looking to insure anything they hold of value. Please consider them I will forever be grateful. Thanks again

Angela Levine I had such a wonderful experience with their Rachel in customer service/Service representative. Rachel helped me and was absolutely amazing — so sweet, kind, and genuine. From the moment we started talking, she made me feel comfortable and cared for. She explained everything I needed to know in a way that was clear and easy to understand, and she never rushed me. I could tell she truly cared about helping me, not just doing her job. People like her make such a difference, and I’m so grateful for the time and attention she gave me. Trust me it was a very long process. She turned what could have been a stressful call into a really positive experience.

Gabby Renteria I can’t say enough great things about Tim Neal! He’s incredibly knowledgeable and always stays on top of current events, keeping me informed about changes in the insurance world. I truly value how he takes the time to educate me, ensuring I understand my options and feel confident in my decisions. What stands out most is his genuine, personable nature—he always makes time to listen to my needs and answer my questions, no matter how busy he is. I first met Tim through my business network, and even though I already had another agent at the time, his expertise and integrity earned my trust. As my business has grown, so has our relationship—I’ve confidently entrusted him with multiple policies along the way. If you’re looking for someone who truly cares about protecting what matters most to you, Tim is the one to call!

Maryam Isarruddi Called in a was helped by Mayra. She was able to save me a lot of money with better limits and lower deductible. I also purchased Freeway auto club. Overall I am very pleased with the service she provided. Thank you Mayra for taking care of us!

Jj Jj From start to finish, Gregory made the whole process simple and stress-free. He explained everything clearly, answered all my questions, and made sure I got a fair rate. It’s rare to find someone so personable and efficient. I highly recommend Gregory at State Farm—he’s got your back!

Amanda Lopes Chris was super helpful and made the process easy to understand and no pressure at all. Would recommend 10/10. Thank you so much for your help Chris!