Bank of America Financial Center - Clovis (CA)

1 /5 P S: We were told to see the counter person today about 1215. We waited as the female associate told us to have a seat and wait. We waited off to the side. After she was done with the person in front of us, she skips over us completely and takes the person that arrived after us. We had questions that the teller couldnt answer in the first place in which we were patiently waiting. We are greatly disappointed in Bank of America. We were considering moving my moms numerous assets over to B of A, but after todays experience we think not.

1 /5 Francisco Zamora: I would give zero stars if I could. I called Bank of America to get information about opening a new business account, and I was very disappointed with the experience. The representative said they couldn’t provide any information because they didn’t know who I was, which I found unprofessional. I’ve been a long-time personal banking customer with Bank of America and was hoping to consolidate my business and personal accounts for convenience. When I asked for guidance, they refused to give me any information. In contrast, when I opened my business account with Chase, the process was simple, professional, and polite—they answered all my questions without unnecessary barriers. I expected better from Bank of America, especially as a loyal customer. The refusal to provide basic information without first proving my identity felt unnecessary and frustrating.

1 /5 Kyle Wilkins: Bank of America treats me well & the staff is great....but corp. B of A does not care about you or your time. Their main priority is to satisfy the stock holders & keep profits up by running skeleton staff & cutting expenses. I only go into the bank when I absolutely have to for transactions that I can not do online or at the ATM. So please fellow customers....learn how to use the ATM & online banking/the app on your phone. You can deposit your check right on your phone, so learn how to do that & stop clogging up the branch line. If your technology challenged have your kids/grand kids show you how to do it, youll be amazed & so happy you did. Most check issuers also do direct deposit, sign up for that.

1 /5 Misha Gupta: The bank is running because of its customers..the bank earns its money from its customers..my thousands of dollars are deposited in your bank..but when I visited the bank , I am not allowed to use restroom. And you guys usually have more than an hour wait ..so do you expect customers to hold tight for more than an hour ???

1 /5 Samantha Casares: Not this bank in particular but corporate closed my bfs account with no explanation we called and asked why they said “ we can’t go into detail”