Bank of America Financial Center - San Bernardino (CA)

Linda E. Id been thinking about consulting with a financial advisor for several years, especially since retirement was fast approaching and my life savings was somewhat undiversified in my companys 401(k) plan. When I attended Ali Hashemians presentation almost two years ago, I immediately connected with him and his insights into retirement, estate and tax planning, and portfolio diversification, so I took advantage of his offer of a free portfolio analysis and suggestions regarding how best to protect and maximize my retirement savings, and thereafter signed on as a client of Kinetic Financial. Ali has many years of experience as a Certified Financial Planner and is an expert on tax-advantaged planning, risk management, economic conditions and financial forecasting. Im absolutely thrilled that I trusted my instincts and am constantly impressed by the level of first-class concierge services provided by Ali and his highly experienced, enthusiastic, courteous staff. It is apparent that everyone who works at Kinetic Financial LOVES what they do! Ali listens to my concerns and bases his trustworthy advice on my specific goals, constantly has his finger on the pulse of the currently volatile, ever-changing markets, and makes invaluable suggestions during our quarterly review meetings. I was beyond thankful when he suggested changes to my investments which moved a portion of my savings from volatile stocks into a more conservative, protected investment. Its a huge relief to know that Ali always has my current and future financial security in mind! I cannot recommend Ali Hashemian and his colleagues at Kinetic highly enough.

Rachel Machado Was able to do my business in a timely manner. Service was awesome and no wait time.

PROVIDENCE Majesty Doll This is a very nice place but the manager needs to work on her customer service skills. When I arrived I was standing in line and unfortunately Reyna had to help me, and instead she said "You need to go to the sitting area where someone will help you as soon as they can." Pointing to the sitting area I walked over, sat there, watched Reyna help 3 other customers and aproximately 20 minutes later I got up and tried talking to the Supervisor but she was in a meeting. Long story short I bounced back and forth until finally Reyna sat with us in one of the back desks. Only to leave again to wash her hands and made us wait another 7minutes!! By now we had been in the bank too long and finally just to tell us she couldnt help us because I needed A 3rd identification after SHE SAID all I needed was my social and ID. It waS a total waste of time and the worst customer service I have ever had to deal with. Watch out when you go there because they might think you are a Bouncing ball.