1 /5 ken nair: Zero Stars! DO NOT BUY MEXICO INSURANCE FROM HERE! We bought the full road side assist and towing package. Had a break down in desert in Mexico and when we tried to get help Neither Baja Mex or provider could find our policy! We had to fully fend for ourselves.
Took 4 days to figure out that there was no policy issued. Way to late! Also finally a local supervisor offered us a full pay out but that is not helpful when you are stuck in the desert..
What if we had an accident? No Coverage!!!!!
I am not here to accuse but it looks to me like someone was issuing paper policy, not filling, and pocketing the money.. No proof but the picture is clear to me! Use Baja Bound or a larger known company
1 /5 Marie Urbina: Such a rip-off and nonexistent customer service. Price gouging for sure, as noted in other reviews. They charged me a weekend rate on a weekday, even though their posted rate didnt say anything about higher holiday rates. There are cheaper places to park, cheaper to use Uber or MTA, and many other places to get insurance conveniently online. Take your business elsewhere.
4 /5 Lyzzeth M: Great customer service and the staff was kind enough to keep an eye on our Yukon XL for the 5 days we were in Mexico. They charge $5 per day (24 hours begins everyday at 8 a.m.) They dont guarantee their 24-hour surveillance cameras are enough to keep robbers away, but they at least stay there until 10 p.m. Monday through Saturday. You can also do money exchanges during certain hours and buy insurance. You can call 24/7 and someone will answer your questions. I would totally leave my car there again.
1 /5 Brian Clune: Called their direct line asking what the exchange rate was. Was told that they wont give that information over the phone.
Seems a bit shady to offer a service but not tell you want the cost of that service is unless you go seem the directly. Everyone else can make up their own mind I for one know how I feel about it.
5 /5 Chris Cashman: Easy to find off the 5 FWY. And when walking back through the new West Ped Crossing from a long day in Mexico your car is conveniently located right there for you. Highly recommend!!
Antonio Vasquez I have been customer of the most professional Insurance Broker in Southern California Hoffman Hanono Insurance for 15 years. I have received advise, reference and assistance in getting the right coverage for all my business, residential and personal needs with most professional /personal attention. Always providing reminders of important dates and updates. For the right insurance coverage for your needs I highly recommend HHI in Chula Vista California.
tomcat4281 Kelly was great to work with when my insurance company drop me due to upcoming wildfire season. He was able to get a policy for my house in a short time and a reasonable price.
Maila Vang This office is great!, Mary handles my insurance policy and she is amazing. She’s always on top of everything. I feel very comfortable knowing that she handles my policy because I trust her and I know that I’m not being screwed over. She is always so very sweet and patient. Even when Mary’s not there, all the other representatives are super helpful and kind. I am the type of person who likes building trusting relationships with my service providers and Mary is awesome and Gary Gonzales has a great team!
Angela Extremely knowledgeable and always happy to help. Most importantly they work tirelessly to my company the lowest available policies and are always available anytime we need them.