AXA Advisors - Concord (CA)

Alan Bleiweiss As an independent consultant small business owner, I have relied up on Linda Panicelli at Morre & Company accountants in Novato for all my tax preparation needs since 2011. Before I was introduced to the team at Morre, I had been burned by a couple different accountants over the years, so I was initially nervous. Linda quickly put that to rest. The work Linda and her team do is beyond invaluable to me, and I am not a normal case. Because I work for myself, from home, Ive moved every couple years across California and to other states. Yet its never a problem for her. The amount of experience and knowledge she has is vast. At the end of last year, I decided it was time to settle down and buy a house. So Ive had a number of questions regarding taxes, including whether I could use funds from my SEP-IRA (where John Morre and Linda had both provided guidance and insight on its setup and related decisions) toward closing costs. So dont just think youre going to get basic run of the mill services with Linda or the Morre team. They offer much more than that, and I am truly grateful.

Its Gem You’re better off putting it on your credit card or using CareCredit! I would NOT recommend Scratchpay! I applied for a scratchpay loan at the Vets office and I thought I would like the concept of getting a quick loan but DONT DO IT. I would not recommend even out of desperation for saving your pets life or trusting the vets recommendation of using it. They charged me fees and never notified me of the additional fees and they dont send statements! Cons: -The company/lender has extremely high rates—higher than a credit card or personal loan from your bank/credit union. -They do not have any self-serve options to edit/update your contact info online (address, email, phone). -I have to call them or email them whenever I need anything including my statements! (Violation of Reg Z in the TILA, would recommend all to file a company with the CFPB and FTC) -Whenever I emailed them about not seeing my payments online and being sure it was a technical issue, Ethel never wanted to escalate it or help. -Almost every concern or question i have had, there is nothing that can be done about it. It seems this company and its digital platforms were just thrown open without consideration of the user’s/applicants. Customer service and the online platform are extremely and unhelpfully limited. Changes to my profile such as removing, editing or hiding information cannot be done online. There are no log in options and users are forced to not only use their phone number to log into their account but send google their information/phone number (read the fine print at log in). There are NO options to NOT share that phone number with google. Of course like all companies say “we value your privacy” but it is evidently not true with this one. In addition to not being able to control my own profile, this loan CANNOT BE USED AT DIFFERENT FACILITIES. Which means if you go to your primary vet and they start treating your pet and then they recommend you to switch to an emergency care clinic- you cannot use the same scratchpay loan. You will have to take out another loan. Aside from all the limitations, they don’t even give a proper statement! There’s no option online to see each charge. So if you go to the facility 3 different days and get 3 different charges you will NOT SEE 3 different amounts charged and by whom- you will only see 1 lump some. Make sure to get receipts from vet otherwise you’re SOL.

Julia W I love the service at this location. All the staff (especially Jane) is very accommodating, extremely friendly and helpful! Outstanding Customer Service every visit I made! I also really like the convenience of the drive thru.

Bradley Roach It was a relief to have possibilities for really bad credit loans in Anaheim. This organization concentrated on assisting me in moving forward rather than criticizing my prior financial errors!